Testimonials

San Francisco, USA Dicembre 2000

I first became aware of Primo Piano Immobiliare through a mutual friend in San Francisco, California where I used to live and work. I was considering purchasing a house where to live after my retirement and I found them to be patient with my numerous questions and concerns. If they didn't know the answer to my questions (and believe me I had numerous), they immediately contacted the owner to get clarification. I was still living in the United States, but they would always get back to me in a timely and efficient manner. I always found them to be patient and helpful, calming and caring.

Sandie Amicarelli

Lucca, Italia Maggio 2026

Buonasera Benny,

la volevo ringraziare profondamente per la cortesia, competenza e professionalità che ho riscontrato in Lei nella compravendita del mio appartamento, qualità assai rare e che lasciano un piacevole ricordo.

Dott. Lido Vitale

Lucca, Italia Agosto 2026

Desidero condividere con altri un’esperienza davvero eccellente.

L’agenzia immobiliare “PrimoPiano” si è occupata della vendita del nostro immobile con grande professionalità, serietà e attenzione in ogni fase del percorso.  Abbiamo apprezzato in particolare la disponibilità, la trasparenza e la capacità di seguirci passo dopo passo, dalla valutazione dell’immobile fino alla conclusione della vendita. Ottima comunicazione, tempi rapidi e grande competenza nel trovare la soluzione migliore. Ci siamo sentiti sempre accompagnati e tutelati, con la certezza di poter contare su persone affidabili e preparate.

Consigliamo assolutamente questa agenzia a chiunque debba vendere o acquistare un immobile. Un servizio di alto livello e una vera attenzione alle esigenze del cliente.

Piera e Riccardo Rosellini

San Francisco, California, USA Marzo 2026

My husband and I have always loved Lucca and our desire was to leave California and live there. Once the decision was made to purchase a piece of LUCCA, the search began with a strict set of requirements and a Budget of less then €200,000. We have known Isa and Benny for many years. They run “PrimoPiano immobiliare” a real estate agency, so we selected them to be our agents.

They went above and beyond to help us select the right property, meet Bankers and State officials to obtain our Codice Fiscale. Once focused on our specific needs Isa and Benny made sure that we were making sound decisions every step of

the way. They proved to be truly caring and personable I cannot say enough positive things about Isa and Benny. We highly recommend anyone who is searching for property in Lucca or in other areas of Tuscany to contact Primo Piano immobiliare. With the help of this dynamic duo and of their staff your dream house will certainly come true.

Yvette e Max Fiorini

Lucca, Italia, 12 Febbraio 2024

Ottima agenzia immobiliare a Lucca !! Incaricare PrimoPiano immobiliare di Benny e Isa per la vendita della nostra casa di S. Ginese è stata una buona decisione e consigliamo a chiunque di fare la stessa cosa.

Gabriele Battaglia

Thierville, Francia Febbraio 2026

Ho conosciuto PRIMO PIANO IMMOBILIARE tramite il loro sito web.

Sono entrata subito in empatia con il signor Benny che mi ha proposto un appartamento che ho subito acquistato.

Benny è una persona gentile, attento e disponibile e professionale nel suo lavoro.

Ha seguito la compravendita con attenzione creando un rapporto di fiducia tra lui, il venditore e me, cosa assolutamente non facile.

Katharine Mac Neil

Atlanta Georgia, USA Dicembre 2025

From the moment I casually walked into their office, I felt very comfortable with Benny with his warm welcome and positive attitude. After viewing several apartments, we found the perfect place and now six months later I am a proud home owner in the enchanting city of Lucca. Benny and his lovely wife Isa have gone over and above assisting me through the purchasing process. There are too many things to note that they have helped me with. Always without hesitation, always with a smile. With my residence just a short walk from their office, I will continue having the pleasure of quick visits and I am proud to call them my friends!

Gary Schneeberg

Lucca, Italia Settembre 2025

PrimoPiano immobiliare si è dimostrata un’agenzia serissima. In tempi veramente brevi ha fatto poche visite, non ha portato semplici curiosi, ed è riuscita a vendermi la casa ad un cliente serio ed affidabile. Ho avuto a che fare con Benny, che si è dimostrato persona attenta, gentilissima e professionale.

Consiglio a tutti l’agenzia immobiliare PrimoPiano.Di meglio non si può trovare.

Stefano Michelini

Lucca, Italia Agosto 2025

Agenzia immobiliare con grande esperienza e ottime capacità professionali nel settore immobiliare.

Non hanno portato curiosi immobiliari, ma solo persone in grado di comprare. In breve tempo abbiamo venduto.

Se avessi un altro immobile da vendere mi rivolgerei ancora sicuramente a Primo Piano immobiliare che consiglio a chiunque.

Guido Landini

Lucca, Italia Gennaio 2025

Abbiamo acquistato una villa tramite PrimoPiano immobiliare. Personale molto efficiente, gentile e professionale. Vista la difficoltà di trovare quello che cercavamo in centro storico Benny ci consigliò di guardare subito fuori Mura. Non eravamo interessati. Benny ci contattò di nuovo con una proposta fuori porta che non potevamo rifiutare. Ci ha seguito con impegno e serietà fino al Rogito notarile.

Antonella Bani

Lima, Perù, Marzo 2024

Just a few words to thank you Benny, Isa and and your staff for the attention me and my father received in our search for a property to buy.

Initially we were interested in buying a house outside Lucca city center.

But after viewing property we listened to Benny’s suggestion and realized that buying an apartment inside the city center was our best target also because there would be no need for us to depend on a car. After viewing a few apartments Benny showed us a ground floor 2 bedroom, 2 bathroom unit, fully refurbished, with airconditioning and provided with outside space. We fell in love with and we bought it. Thank you PrimoPiano immobiliare for guiding us to an excellent investment, ideal to use and to let as short term vacation rental.

Romano Mazzone

Lucca, Italia 18 Ottobre 2024

Alla fine ce l’abbiamo fatta. Lo stabile è stato venduto dopo una trattativa interminabile ed estenuante, e se il traguardo è stato raggiunto lo dobbiamo principalmente a Benny, caparbio ed efficiente intermediario tra le parti, che in questi 10 mesi non ha mai smesso di credere che le difficoltà sarebbero state superate.

Così è stato e penso che dobbiamo dire grazie a PrimoPiano immobiliare Immobiliare.

Paolo e Martino Turchi

New York city, New York, USA May 18 2023

We were on the Market to buy a property in Tuscany. Thanks to a friend we came across Primo Piano immobiliare based in Lucca. 
Benny and his staff took good care of us from viewing and selecting property, through the buying process and all the way to the closing contract. They did that with a professional and honest approach.
I encourage anyone interested in buying property in Tuscany to contact Benny and his  super-efficient staff at PrimoPiano immobiliare.

Emry Willis

Orlando, Florida, USA April 2023

“From the First moments Gale and I met Benny and Isa we knew that they were passionate about Real Estate and The Beautiful City of Lucca. Through much diligent effort and complex negotiations

Benny showed skill and compassion as he carefully walked us, two complete neophytes, through a new world of Italian Real Estate.

They both showed us the beautiful apartments, helped us make the right decision, and calmed our nerves as we closed in on our elusive dream. Now, as we sit on our lovely apartment terrace, sipping Vermentino and gazing over the towers of Lucca, we realize this dream would not have been possible without them. We will always consider them our Real Estate agents in Lucca and most of all our friends!

We mean every word! Please let us know if you ever need a personal reference.

Albert and Gale Chiodi

Lucca, Italia 23 Gennaio 2023

Se cercate casa, noi ci siamp affidati a PrimoPiano immobiliaRE, ottima agenzia...

Professionalità, Qualità, Reattività.

Sirio Dianda

Sacramento, California, USA Dicembre 2022

My husband and I have always loved Italy and Lucca in particular has held a big space in our heart.  So we contemplated purchasing a piece of We have known Isa and Benny for many years. They run “PrimoPiano immobiliare” a real estate agency, so we selected them to be our agents.  Buying property in a foreign country can be a tough challenge, but Isa and Benny made the entire process very easy and enjoyable. They went above and beyond to help us meet Bankers and State officials to obtain our Codice Fiscale (tax id number needed to purchase property in Italy).  Isa and Benny were not interested in selling us just any property. They wanted to make sure that we were making sound decisions every step of the way. They proved to be truly caring and professional and very generous with their time. In viewing property, they were patient with us until we finally stumbled on an amazing apartment inside Lucca city Walls.  I cannot say enough positive things about Isa and Benny.

We highly recommend anyone who is searching for property in Lucca and in other areas of Tuscany to visit Primo Piano immobiliare.

I can assure you that with the help of this dynamic duo and of their staff your dream house will come true.

Cynthia Mori and George Fogy

Budapest, Hungary Ottobre 2022

Dear Isa and Benny, Couldn’t resist to write a little review. Appointing Primo Piano Immobiliare as our agents was surely one of the best decisions we could have made to purchase a property in Lucca. From the first moment on we felt that Isa and Benny will not only support our purchase process by being our appointed real estate agents but we’ll become friends as well. Starting from providing us market research, local know-how, practical tips, valuation expertise and important insight through to all purchase related administrative issues which we had to solve, Primo Piano Immobiliare held our hands at every stage of the process and provided us the feeling of paramount safety. Once you successfully closed your future deal with Primo Piano Immobiliare in Lucca remember to ask Benny where to enjoy the best sfogliatella and to go on a cultural tour with Isa to understand why the facing of the main entrance of San Frediano Basilica is so special. Lucca is in every respect special. A diamond pearl in Tuscany. Thank you for all the support.”

Greta Bagdi Baksa - Soos Attila Laszlo

Roma, Italia Giugno 2022

Caro e gentile sig. Benny Benvenuti, grazie a lei siamo finalmente arrivati all'acquisto di una casa adatta alle mie esigenze.

Lei sa che il mio percorso nella ricerca della casa adatta alle mie esigenze non è stato facile. Lei è sempre stato attento e disponibile, la sua esperienza e la sua professionalità le consentono di capire ciò di cui il cliente ha bisogno!

Non persegue solo il suo interesse!!! Cosa rara nel mondo in cui lei opera!!!!!

Avremo ancora il piacere di incontrarci. Cordiali saluti

Anna Maria Molinaro

S.Croce Sull’Arno, Pisa, Italia Maggio 2022

Buonasera Benny,

Volevo ringraziare Lei ed il Suo Staff per il servizio puntuale che ci avete fornito dalla ricerca fino all’ acquisto della nostra nuova futura bellissima casa di Montecarlo.Con il Vostro servizio di guida e consulenza ci avete dimostrato vera professionalità ed avete rappresentato un importante punto di riferimento e di fiducia sia per la parte venditrice che la parte compratrice fino alla stipula del rogito notarile.

La ringrazio di nuovo per la Sua collaborazione e mi auguro di poter invitare Lei e la Sua signora il prossimo anno nella ns nuova casa per farle vedere la realizzazione del nostro nuovo sogno.

Luca Masoni

Lucca, Italia, Giugno 2021

Li ha seguito entrambe le Parti con puntualità, gentilezza e cortesia. Ci tengo a precisare anche (a dimostrazione che le cose, quando sono ben gestite, non possono che funzionare al meglio) che il mio appartamento, appena preso in gestione da Lei, è stato venduto subito alla prima visita.

Mi farebbe estremo piacere essere seguita da lei anche nel mio prossimo acquisto, perché il suo modo di lavorare è una garanzia di tranquillità per il cliente, che si sente accompagnato e tutelato in ogni fase del percorso.

Federica Vannucci

Geneve, Switzerland Dicembre 2020

I trust this email finds you well Benny.

After a year of hard work on your part to assist us selecting and finalizing the purchase of a property on Lucca charming hills our dream finally came true.

Many thanks again to you and to your staff for your great work and support given to us with the purchase of the beautiful farmhouse in Matraia.Karin, myself and our entire family want to thank you and your staff for all you did.

Karin and Andreas Ruefenacht

Heideck, Germany Agosto 2019

Att.ne Sig. Benny Benvenuti, agenzia Primo Piano immobiliare.

Desideriamo ringraziare Lei ed il suo staff di collaboratori in agenzia per i suoi preziosi interventi e per l'eccellente "customer care" che avete dimostrato nel gestire con la massima professionalità la nostra ricerca di casa.

Dr. Alberto Manzetti

Cardiff, Wales, GB Settembre 2018

"If you are considering buying a property in the Lucca area we highly recommend Primo Piano Immobiliare for their professional and honest approach. Benny and all of his staff have been excellent throughout our buying process. We have been helped with every aspect of the knowledge required to guide us through buying and renovating our new home. Benny also introduced us to a super contractor who, with his team of builders has been exceptional. A well deserved five stars and a huge thank you to Benny and his staff".

Emlyn and Suzy Williams

Austin, Texas, USA Giugno 2015

"We bought a house in Lucca Centro in 2015 through Primo Piano Immobiliare. Our experience was excellent. They showed us several properties and helped us find the house we ultimately bought. They helped us negotiate a price that I still think was fair. As Americans without residency in Italy we had several hurdles to jump, including opening a bank account in Lucca, obtaining Codici Fiscali, and keeping everything together until we could return to close the transaction. They were physically there at all those steps to walk us through, so that when we returned to Lucca to see the Notaio for the Closing Contract everything was ready to go. Buying a house in Italy can be a little scary for an American. I was grateful to have Benny and Isa there to help us make it happen."

Dan and Janet  Morton

Milan, Italia Dicembre 2017

"Att,ne Sig. Benny Benvenuti, agenzia immobiliare Primo Piano. Colgo l'occasione per farle i complimenti per la sua proattività: lei segue i clienti, si segna le scadenze, chiama, propone. Ormai un po' di esperienza sulla piazza ce la siamo fatta e è abbastanza raro trovare questo modo di lavorare."

Alessio Perquis

SARASOTA, FLORIDA, USA Ottobre 2016

"Benny from PrimoPiano Immobiliare is professional, personable, and a pleasure to work with. From the day we met, we always felt that Benny had our back and was looking out for our best interests. He actually listens and does a marvelous job of finding exactly what you want. He is honest to the point that he puts the buyer's wants and needs before making a profit. Benny represented my husband and me in the purchase of our home in Lucca. He was always available for questions throughout the entire process and was involved in every step of the purchase. Even more so than any of us expected, since Covid-19 prevented us from returning for the closing Benny was responsible for every detail. We highly recommend him if you are considering purchasing or selling a property in Tuscany."

Nick & Gail La Bruno

Sonoma, California, USA Febbraio 2014

"You'll be wise to choose to work with Primo Piano Immobiliare and Benny. His years of experience distinguish him from other agents in the business. Besides his knowledge in the industry, I like the personal attention he devotes to people. Listen to your instincts, and you'll be happy to work with him. We were a good fit right from the time I walked into his office. He understood my real estate needs and met them."

Maria V. Matson